We provide live assistance from librarians 24 hours a day, 7 days a week through our AskNow service.

This service is provided by working with libraries throughout California and, during peak time or when California libraries are closed, by libraries in other parts of the US. This makes it possible for us to offer you assistance 24 hours a day 7 days a, 7 days week. AskNow combines the speed and convenience of the Internet with the information savvy of experienced reference librarians.